1. Definitions and interpretation
Key terms used in this policy
Data
Collectively all information that you submit to Misogi Health Limited via the website, incorporating where applicable the definitions provided in the UK General Data Protection Regulation and the Data Protection Act 2018.
Cookie
A small text file placed on your computer by this website when you visit certain parts of the website and/or use certain features of it.
Misogi Health Limited
The company registered in England under company number 17099646. ICO Data number xxxxxxxxxxxxxx.
UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User / You
Any third party that accesses the website and is not employed by Misogi Health Limited and acting in the course of their employment.
Website
The website currently being used, www.misogihealth.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
We / Our / Us / Data Controller
Misogi Health Limited, French Farm, Hurley Lane, Hurley, Maidenhead, England, SL6 5LL. Misogi Health Limited is the Data Controller.
2. Scope of this policy
Where this policy applies
This policy applies only to the actions of Misogi Health Limited and users with respect to this website. It does not extend to websites that can be accessed from this website, including but not limited to links we may provide to social media websites.
3. Data collected
Information we may collect
- Name and date of birth.
- Contact information such as email addresses and telephone numbers.
- Demographic information such as postcode, preferences and interests.
- Financial information such as credit or debit card numbers, processed securely via our payment gateways.
- IP address, automatically collected.
- Web browser type and version, automatically collected.
- Operating system, automatically collected.
- A list of URLs starting with a referring site, your activity on this website, and the site you exit to, automatically collected.
4. How we use your data
Lawful basis for processing
We are the Data Controller for the data you provide to us. We process personal data to fulfil retail orders for wellness hardware and red light therapy products, manage supply chain logistics, process returns or warranties, and provide customer support.
Contract
To process payments and arrange delivery of your purchased equipment via third-party couriers.
Consent
To send marketing communications and newsletters, provided you have explicitly opted in.
Legitimate interest
To check your identity to prevent fraudulent transactions, monitor website performance, and improve our product offerings.
We process all data in the UK. Where we need to disclose data to parties outside the European Economic Area, we will take reasonable steps to ensure the privacy of your data.
To comply with HMRC tax requirements and protect our legal position, we will retain your data for a minimum of 7 years. We will not make your personal details available to any companies to use for their own marketing purposes.
5. Third-party services
Service providers
We may employ other parties for matters including payment processing, delivery of purchased items, search engine facilities, advertising, and marketing. These providers may access certain personal data provided by users of this website.
Any data used by such parties is used only to the extent required to perform the services Misogi Health Limited requests. Any use for other purposes is strictly prohibited, and third-party processing must be carried out in accordance with this policy, the Data Protection Act 2018, and UK GDPR.
6. Links to other websites
External links
This website may provide links to other websites. Misogi Health Limited has no control over such websites and is not responsible for their content. Users are advised to read the privacy policy or statement of other websites before using them.
7. Changes of business ownership and control
Business transfers
Misogi Health Limited may expand or reduce its business, which may involve the sale or transfer of control of all or part of the company. Data provided by users will, where it is relevant to any transferred part of the business, be transferred along with that part. The new owner or newly controlling party will be permitted to use the data for the purposes for which it was originally supplied to us.
If data submitted by users is transferred in such a manner, you will not be contacted in advance and informed of the changes.
8. Your rights regarding your data
UK GDPR rights
- Ask us for a copy of the data we hold about you through a Subject Access Request. This will be provided free of charge within 30 days.
- Have your data corrected, sent to a third party, or deleted, subject to our need to hold data for legal reasons.
- Access certain areas of the website without providing any data at all, although some features may require you to submit data.
To exercise your rights or access your data, contact us in writing at Misogi Health Limited, French Farm, Hurley Lane, Hurley, Maidenhead, England, SL6 5LL.
If you wish to complain about how we have handled your data, contact us and we will investigate the matter. If you are not satisfied with our response or believe we are processing your data incorrectly, you can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: 0303 123 1113.
9. Security
Protecting your data
Data security is of great importance to Misogi Health Limited. To protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this website.
11. Changes to this policy
Policy updates
Misogi Health Limited reserves the right to change this policy as we deem necessary or as may be required by law. Changes will be immediately posted on the website, and you are deemed to have accepted the terms of the policy on your first use of the website following the alterations.
10. Cookies
How cookies are used
This website may place and access certain cookies on your computer. Misogi Health Limited uses cookies to improve your experience of using the website and to improve our range of products and services. All cookies used by this website are used in accordance with current UK and EU Cookie Law.
- Certain features of the website depend on cookies to function. UK and EU Cookie Law deems these cookies strictly necessary, so your consent will not be sought to place them. You may still block them by changing your browser settings.
- You can choose to enable or disable cookies in your internet browser. Most browsers accept cookies by default, but this can be changed through your browser help menu.
- You can delete cookies at any time, but you may lose information that helps you access the website more quickly and efficiently, including personalisation settings.
- We recommend keeping your browser up to date and consulting browser guidance if you are unsure about adjusting privacy settings.