1. Introduction
Our relationship with you
We are an online provider of red light therapy products and equipment, including but not limited to wearable masks, blankets, and full-body beds for domestic and commercial use. In these Terms and Conditions, “we”, “our” and “us” mean Misogi Health Limited, and “you” and “your” mean any person who uses our website.
If you are unsure about any aspect of these Terms and Conditions, or have questions regarding our relationship with you, please get in touch using the details on our website.
2. About Misogi Health Limited
Company details
Misogi Health Limited is registered in England and Wales, Company number 17099646. Our registered address is French Farm, Hurley Lane, Hurley, Maidenhead, England, SL6 5LL.
3. Use of our website
Permitted use and restrictions
- Our website allows you to view and purchase a range of our red light therapy products.
- You may use our website to make purchases for personal domestic use or commercial B2B use.
- Unauthorized use of our website or its content is strictly prohibited, including breach of copyright, data scraping, or scraping pricing data for competitive advantage.
- You must not do anything that may affect the security of our website or any information or material stored within it.
- You may not operate any link to our website without first obtaining our written permission. Permission may be revoked without notice.
4. Conditions of sale
E-commerce purchases
Contract formation
When you place an order on our website, you will receive an acknowledgment email confirming receipt of your order. This email is not an acceptance of your order. A legally binding contract is only formed when we send confirmation that the goods have been dispatched.
Pricing and payment
All prices displayed on our website are inclusive of applicable UK VAT unless stated otherwise. We reserve the right to correct any pricing errors. Payment must be received in full before goods are dispatched.
Delivery and risk
We will arrange delivery of the goods to the address specified in your order. Risk of loss or damage to the goods passes to you upon delivery.
Consumer rights and returns
If you are purchasing as a consumer for personal use, under the Consumer Contracts Regulations 2013 you have the right to cancel your order within 14 days of receiving the goods without giving any reason. Goods must be returned in their original, unused condition, and you are responsible for the direct cost of returning them.
Commercial purchases
The 14-day consumer cooling-off period does not apply to commercial or business-to-business purchases. Returns for commercial purchases are only accepted in the case of defective equipment or in accordance with specific commercial warranties.
WEEE compliance
As a retailer of electrical and electronic equipment, we operate in compliance with the UK Waste Electrical and Electronic Equipment regulations.
5. Your responsibilities
Account and website security
- You must keep any passwords you create confidential and not disclose or share them with anyone.
- You are solely responsible for all use of your account on our website.
- Where you provide information about any other individual, you confirm to us that you have their authority to do so.
- You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.
- You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any connected server, computer or database.
6. Our responsibilities
What we are responsible for
- Any losses you suffer to the extent that they have been caused by errors in our technology.
- Any claim you may have against us for personal injury or death if caused by our negligence.
- Any statements made by our employees to you which are not true statements of fact and are made with fraudulent intent.
- Any statements made by our employees to you which are misleading or untrue.
Except in the case of personal injury, death caused by negligence, or fraudulent statements, our liability to you will be limited to the value of any individual product purchased from us.
7. What we are not responsible for
Limitations and third-party content
- Any reliance that you may place on any material or commentary posted on our website. Nothing on our website is intended to amount to advice on which you should rely.
- Any losses you suffer because the information you put into our website is inaccurate or incomplete.
- Any losses you suffer because you cannot use our website at any time.
- Any losses you suffer through connecting to linked third-party websites or through any statements, information, content, products or services published on or accessible from linked third-party websites.
- Any errors in or omissions from our website.
- Any losses you may suffer by relying on commentary, postings, or reviews of our services or those of our partners on our website.
- Any loss or damage caused by distributed denial-of-service attacks, viruses or other technologically harmful material due to your use of our website or downloading material from it or linked websites.
- The privacy policies and practices of linked third-party websites, even if you access them using links from our website.
- Any unauthorized access or loss of personal information that is beyond our control.
8. Complaints
How to contact us
We set ourselves very high standards and do our utmost to maintain them. If you feel those standards have not been maintained, please tell us so we can improve our service.
Email
complaints@misogihealth.co.uk
In writing
Misogi Health Limited, French Farm, Hurley Lane, Hurley, Maidenhead, England, SL6 5LL.
Our office opening hours are Monday to Friday, 9:00 am to 5:00 pm, excluding bank holidays. Calls may be recorded for training, quality and monitoring purposes.
9. Intellectual property
Website content and permitted extracts
We are the owner or licensee of all intellectual property rights in our website and in the material published on it, including trademarks, logos, business names, trading names, design rights, database rights, copyright, and any other intellectual property rights.
- Extracts may be used solely for your personal, non-commercial use.
- You must not copy, transmit or distribute extracts without our prior written approval.
- All copies must retain copyright or other intellectual property notices contained in the original material.
- All images displayed on our website are protected by copyright and may not be reproduced or appropriated without prior written consent from their respective owner or owners.
- No logos, trademarks or service marks displayed on our website may be printed or downloaded except as part of the text of which they form part.
- You must not modify paper or digital copies of materials you have printed or downloaded, and must not use illustrations, photographs, video or audio sequences, logos, designs or graphics separately from accompanying text.
- Our status, and that of any identified contributors, as the authors of material on our website must always be acknowledged.
If you print, copy, or download any part of our website in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies you have made.
10. Privacy policy
Privacy and cookies
Misogi Health Limited understands how important your privacy is, and we take its security seriously. Our Privacy and Cookie Policy should be read in conjunction with these Terms and Conditions.
Read the Privacy and Cookie Policy11. Legal
Governing law
By accessing our website, you agree to be bound by these Terms and Conditions together with our Privacy and Cookie Policy. If you do not wish to be bound by them, you should stop using our website immediately.
We may change these Terms and Conditions from time to time without notice. These terms are subject to the laws of England and Wales and the exclusive jurisdiction of their courts.
